Frequently Asked Questions

EzLedgers is a privacy-first expense tracking app that helps you manage your finances without connecting to your bank. Simply copy and paste your transactions or upload CSV/Excel files from any bank, and our AI automatically categorizes them for you. Perfect for budgeting and understanding your spending habits. Learn more about our features.

Getting started is easy! Click here to sign up, enter your email and create a password, or sign up with Google. You'll get instant access to a 90-day free trial with all features unlocked. No credit card required! View pricing details.

No! Unlike other budget apps, EzLedgers never requires your bank login credentials. We prioritize your privacy and security. Simply copy/paste transactions or upload bank statement files. This approach keeps your banking passwords safe while still providing powerful expense tracking. Learn about our privacy policy.

Our AI analyzes transaction descriptions, amounts, and patterns to automatically assign the right category with 95%+ accuracy. It learns from your corrections and improves over time. The AI also identifies merchants and detects recurring expenses like subscriptions.

Yes! Add unlimited bank accounts, credit cards, and financial institutions to EzLedgers. View all accounts together for a complete financial picture, or filter by individual accounts. Perfect for managing personal and business finances, joint accounts, or multiple credit cards in one place.

EzLedgers offers comprehensive financial insights including: spending by category charts, merchant analysis, recurring expense detection, spending patterns by day/time, monthly comparisons, and budget vs actual reports. View detailed reports anytime to understand your financial patterns. See all features.

EzLedgers offers a generous 90-day free trial with full access to all features. After the trial, it's only $4.99/month for unlimited transactions, accounts, and AI categorization. No credit card required to start your free trial, and you can cancel anytime with no questions asked. View full pricing details.

We accept all major credit and debit cards including Visa, Mastercard, American Express, and Discover through our secure payment processor Polar.sh. PayPal and other payment methods are also available. All payments are processed securely and you can update payment methods anytime.

Cancel anytime from your account settings with just one click. No phone calls or emails required. You'll continue to have full access until the end of your billing period. We also offer a 30-day money-back guarantee if you're not completely satisfied with EzLedgers.

After your 90-day free trial, you can continue using EzLedgers for just $4.99/month. You'll receive email reminders before the trial ends. If you don't upgrade, you can still access your data and manually add transactions, but advanced features like file import and AI categorization require a subscription.

Absolutely! EzLedgers uses 256-bit SSL encryption for all data transmission and storage. We never ask for your bank login credentials, never connect to your bank accounts, and never sell or share your data. Your financial information is encrypted at rest and in transit, stored on secure servers with regular backups. Read our privacy policy.

Never! We do not sell, rent, or share your personal or financial data with anyone. Your data is yours alone. We make money from subscriptions, not from selling your information. Read our privacy policy for complete details about how we protect your data.

Yes! Access all your transactions, categories, and reports anytime through the dashboard. View detailed insights, track spending patterns, and analyze your financial history. Your financial data always belongs to you.

You can delete your account anytime from your account settings. All your data will be permanently removed from our servers within 30 days. Before deleting, we recommend exporting your data for your records. Account deletion is immediate and irreversible.

Two easy methods: 1) Copy and paste transactions directly from your bank's website into EzLedgers (recommended for maximum privacy), or 2) Download your bank statement as CSV or Excel file and upload it. Our smart import system automatically detects columns, handles any bank format, and categorizes transactions using AI. See how it works.

EzLedgers supports CSV (.csv) and Excel (.xlsx, .xls) files from any bank or financial institution. You can also copy and paste transactions directly from your bank's website - no file download needed! Our intelligent parser handles various formats and column arrangements automatically.

No! Our smart duplicate detection prevents the same transaction from being imported twice. The system checks date, amount, and description to identify potential duplicates and gives you options to skip or merge them. You'll never have to worry about double-counting expenses.

Click 'Forgot Password' on the login page and enter your email address. We'll send you a password reset link immediately. Check your spam folder if you don't see it within a few minutes. The reset link expires after 24 hours for security reasons.

Common solutions: 1) Ensure the file isn't password protected, 2) Verify it's in CSV or Excel format (not PDF), 3) Try the copy-paste method instead, 4) Use our manual column mapping feature. If issues persist, contact our support team with your file for personalized help.

Click here to contact support for the fastest response. We typically reply within 24 hours, often much sooner. Include your account email and describe your issue for quicker help. Our support team is knowledgeable and ready to assist with any questions.

Absolutely! EzLedgers is perfect for freelancers, small businesses, and anyone who needs to track business expenses. Create separate accounts for business and personal, categorize expenses for tax deductions, and export reports for your accountant. Many users track both personal and business finances.

Yes! EzLedgers works with banks from any country. As long as you can download your transactions as CSV or Excel, or copy them from your bank's website, you can use EzLedgers. We support multiple currencies and international date formats.

We recommend updating transactions at least once a week for best results. Regular updates help you stay on top of spending, catch unauthorized charges quickly, and ensure the AI categorization stays accurate. Many users update daily or after each purchase for real-time tracking.

Yes! Create unlimited custom categories and subcategories to match your specific needs. The AI learns your custom categories and will automatically apply them to future similar transactions. Perfect for detailed budgeting or unique expense types.

No limits! Import unlimited transactions from unlimited accounts. Whether you have 100 or 100,000 transactions, EzLedgers handles them all. Our AI categorization works just as fast on large imports, processing thousands of transactions in seconds.

Yes! EzLedgers is fully responsive and works perfectly on all devices - desktop computers, tablets, and smartphones. Access your budget, view reports, and manage transactions from anywhere with an internet connection. No app download needed - just use your mobile browser.