Privacy Policy

Last Updated: August 20, 2025

1. About EzLedgers

EzLedgers is a service provided by True Factor Applications and Technology Solutions Pvt. Ltd, a company incorporated under the laws of India ("Company", "we", "us", or "our"). At EzLedgers, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully.

2. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

  • Name and email address when you create an account
  • Profile information you choose to provide
  • Payment information (processed securely through our payment provider Polar.sh)
  • Communications between you and EzLedgers

Financial Data

When you use our service, you may upload:

  • Bank statement files (CSV, Excel)
  • Transaction descriptions and amounts
  • Account names and categories you create
  • Notes and tags you add to transactions

Important: We do not have direct access to your bank accounts. All financial data is uploaded manually by you.

Automatically Collected Information

We automatically collect certain information when you use our service:

  • Log data (IP address, browser type, pages visited)
  • Device information (operating system, device type)
  • Usage data (features used, time spent, click patterns)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent activities
  • Personalize and improve your experience

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in these situations:

  • Service Providers: With vendors who perform services on our behalf (e.g., payment processing, email delivery)
  • Legal Requirements: If required by law or in response to valid legal requests
  • Protection of Rights: To protect the rights, property, or safety of EzLedgers, our users, or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may also retain and use information as necessary to:

  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

7. Your Rights and Choices

You have certain rights regarding your information:

  • Access: Request access to your personal information
  • Update: Correct or update inaccurate information
  • Delete: Request deletion of your account and associated data
  • Access: View your transaction data through the dashboard
  • Opt-out: Unsubscribe from marketing communications

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Maintain your session and authentication state
  • Remember your preferences and settings
  • Analyze usage patterns and improve our service
  • Provide security features

You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features.

9. Third-Party Services

We use the following third-party services:

  • Polar.sh: Payment processing and subscription management
  • Google Analytics: Usage analytics and performance monitoring
  • Email Service Provider: Transactional and marketing emails

These services have their own privacy policies, and we encourage you to review them.

10. Children's Privacy

EzLedgers is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete that information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure that your information receives an adequate level of protection.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our service after any changes indicates acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: hello@ezledgers.com
Website: https://ezledgers.com

14. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (which we do not do).